Affordable Care Act navigators helped guide those looking for insurance during an enrollment event at San Antonio’s Southwest General Hospital last year. Beyond helping with initial enrollment, navigators often follow up with help later, as an applicant’s income or job status changes.
The Trump administration says many of the organizations that help people enroll in health plans on the federal insurance marketplaces don’t provide enough bang for the buck, sometimes costing thousands of dollars to sign up each customer. So it is cutting their funding, some by as much as 90 percent, the government told the groups last week.
But the navigators, as they’re called, say the government doesn’t understand the time involved in the effort or the complexity of the enrollment challenge. Nor do federal officials appreciate
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